Privacy Policy

At Digishield, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or make a purchase on our website.

Personal Information We Collect

We collect personal information to provide a seamless and secure experience. This may include:

Contact Information: Name, email address, phone number, and billing address.
Account Information: Username, password, and login credentials (if applicable).
Payment Information: Limited details necessary to process transactions securely (we do not store complete card data).
Device Information: IP address, browser type, operating system, and browsing behaviour on our site.
Purchase History: Records of orders, licenses, or products purchased from Digishield.
Support Interactions: Messages, feedback, or communications with our customer service team.

How We Use Your Personal Information

We use your personal information to process orders, manage licenses, and provide technical support. It helps us improve our products, customise user experience, detect fraud, and ensure account security. We may also use this data to send updates about new features, offers, or policy changes, but only with your consent.

Communicate With You

We may contact you via email or phone to confirm purchases, send product activation keys, resolve technical issues, or share security updates. You may also receive promotional messages, but you can opt out anytime by clicking the unsubscribe link in our emails.

Sharing Your Personal Information

We do not sell, rent, or trade your personal data. However, we may share limited information with trusted service providers who help us process payments, deliver digital licenses, or maintain our website. These partners are bound by strict confidentiality agreements and comply with global data protection standards.

We may also share information when required by law, to respond to legal requests, or to protect our rights and the safety of our users.

Behavioral Advertising

To enhance your experience, we may use cookies and analytics tools to understand browsing behaviour and serve relevant advertisements. These tools help us improve website performance and show content suited to your interests. You can disable cookies anytime through your browser settings.

Your Rights

Depending on your region, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information (“Right to be Forgotten”).
Withdraw consent for marketing communications at any time.
Request a copy of your data in a portable format.
Object to data processing for certain purposes.

To exercise your rights, contact us.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy — such as completing transactions, complying with legal obligations, or resolving disputes. Once data is no longer required, it is securely deleted or anonymised.